PC Servicing BD Privacy Policy – Ensuring Quality Service for Our Clients
At PC Servicing BD, we value your trust and are dedicated to providing the highest quality of computer repair and technical services. This Privacy Policy outlines how we handle your personal information to ensure the delivery of exceptional services while safeguarding your privacy.
1. Information We Collect
We collect and process various types of information to ensure the quality of our services, including:
1.1. Personal Information:
- Name
- Contact information (email address, phone number)
- Mailing address (for billing and correspondence purposes)
- Payment information (credit card details, billing address)
1.2. Technical Information:
- Device information (such as IP address, browser type, operating system)
- Device diagnostics and repair history
- Data or files necessary for repair (with your explicit consent)
2. How We Use Your Information
We use the collected information for the following purposes to ensure the quality of services provided:
2.1. Providing Services:
- Diagnosing and repairing your computer or device
- Maintaining accurate records of service history for future reference
2.2. Customer Support:
- Responding to your inquiries, requests, or complaints promptly
- Providing personalized technical support
2.3. Quality Assurance:
- Monitoring and improving the quality of our services
- Ensuring that our technicians adhere to our high standards
2.4. Business Operations:
- Managing payments and invoicing for our services
- Analyzing usage patterns and trends to enhance our offerings
3. Information Sharing
We do not disclose your personal information to third parties for marketing purposes. However, we may share your data with trusted third parties for specific purposes related to delivering quality services, including:
3.1. Service Partners:
- Partnering with third-party technicians or specialists to fulfill service requests
3.2. Legal Requirements:
- Complying with legal obligations or responding to lawful requests from authorities
4. Security Measures
We take security seriously and have implemented robust measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, access controls, and regular security assessments.
5. Your Rights
You have certain rights regarding your personal information:
5.1. Access:
- Request access to your personal data and information about how we process it
5.2. Correction:
- Request corrections to inaccuracies in your personal data
5.3. Deletion:
- Request the deletion of your personal data under certain circumstances
5.4. Objection:
- Object to the processing of your personal data for specific purposes
To exercise any of these rights or for inquiries related to your data, please contact us using the information provided in the “Contact Us” section below.
6. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website with the revised effective date.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
PC Servicing BD
Shapla Bhaban, Ground Floor,
49, Motijheel, C/A, Dhaka-1000,
Mobile: 01882889848
Email: support@pcservicingbd.com
By using our services, you consent to the terms outlined in this Privacy Policy.
CEO
PC Servicing BD
