PC Servicing BD Terms of Use – Ensuring Quality Service for Our Clients
Welcome to PC Servicing BD! These Terms of Use govern your use of our computer repair and technical services. By using our services, you agree to abide by these terms and conditions, which are designed to ensure the quality of service we provide to our clients.
1. Service Requests
1.1 Service Request Submission: To request our services, you may be required to provide accurate and complete information about your computer or device’s issues. We will use this information to diagnose and repair your device effectively.
1.2 Consent for Repairs: By submitting a service request, you acknowledge that you have the necessary authority and consent to allow us to access and repair your computer or device.
2. Quality of Service
2.1 Professionalism: We are committed to providing high-quality computer repair and technical services. Our technicians are trained professionals who will work diligently to diagnose and repair your computer or device to the best of their abilities.
2.2 Service Guarantee: We strive for customer satisfaction and guarantee the quality of our services. If you experience any issues with the repair within a specified warranty period, please contact us for resolution.
3. Payments and Billing
3.1 Payment: Payment for our services is due upon completion of the repair. You agree to pay the agreed-upon service fees promptly.
3.2 Billing Disputes: If you have any questions or disputes regarding your billing, please contact us immediately for clarification and resolution.
4. Data and Privacy
4.1 Data Protection: We take data privacy seriously and will handle any data provided during the service request and repair process in accordance with our Privacy Policy.
4.2 Backup Responsibility: It is your responsibility to back up any important data on your computer or device before initiating a service request. We are not liable for any data loss that may occur during the repair process.
5. Customer Responsibilities
5.1 Cooperation: You agree to cooperate with our technicians and provide any necessary information or access to your computer or device to facilitate the repair process.
5.2 Feedback: We value your feedback and encourage you to provide honest reviews and comments about your experience with our services. This helps us continually improve the quality of our services.
6. Limitation of Liability
6.1 No Guarantees: While we strive for the best results, we cannot guarantee that all computer or device issues can be resolved or that data loss can always be prevented. Our liability is limited as outlined in our separate Liability Policy.
7. Termination
7.1 Termination of Service: We reserve the right to refuse service or terminate a service request at our discretion if we believe that it violates these Terms of Use or any applicable laws.
8. Changes to Terms of Use
8.1 Updates: We may update these Terms of Use from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website with the revised effective date.
9. Contact Us
If you have any questions, concerns, or inquiries regarding these Terms of Use, please contact us at:
PC Servicing BD
Shapla Bhaban, Ground Floor,
49, Motijheel, C/A, Dhaka-1000,
Mobile: 01882889848
Email: support@pcservicingbd.com
By using our services, you agree to adhere to these Terms of Use and any updates thereto.
CEO
PC Servicing BD
